To place an order, add an item to your cart and proceed to check out. Once your order has processed, you will receive an order confirmation e-mail. Once your order has shipped, you will receive a shipping confirmation e-mail with tracking information.
Please note, once an order has been placed, we are unable to make changes to the order details or delivery address. Please ensure all details are correct prior to purchasing.
If you need assistance with your order or help locating a specific item or style, please e-mail us at firstname.lastname@example.org .
We accept major credit cards such as Visa, MasterCard, and American Express. All payments made on www.dodobaror.com are secure.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Returned items must comply with our returns policy:
* Your returned item must be picked up by the DHL courier no later than 14 days after your delivery date. * Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included. * Footwear and accessories must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective outer box for shipping. * When trying on footwear, please take care not to mark the soles or damage the shoe box. * Please take care when trying on your purchases and return them in the same condition you received them. * Any returns that do not meet our policy will not be accepted.
We are pleased to offer a free returns collection service to all customers for any purchases that meet our Returns Policy.
Your returned item must be picked up by the DHL courier no later than 14 days after your delivery date.
BERGEN DHL RETURN PROCESS ????
Place the item(s) with all the original packaging inside the Dodo Bar Or box and leave it open for the courier to check the contents.
Attach the Return Label (shipping waybill) and a signed Return Note to the outside of your Dodo Bar Or box and hand the courier the spare copies of both documents. Please view our Terms & Conditions for further information on cancelling an order or contact our Customer Service team for assistance.
If you would like to request a return, please contact us with your order number and return info (reason for return request, pictures of garment issues if returing do to defect). Once you have submitted your request, a return authorization and domestic shipping label will be sent to you within 72 hours with return instructions. Please do not ship your return back without this authorization, as it will not be processed. Please note that all sample sale purchases are final sale.
Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.
At the moment we ship only within the European Union. We will soon be opening our shipping to the rest of the world - please sign up to our newsletter at the bottom right corner of our homepage to stay tuned for updates!
We offer free express shipping. All orders will be fulfilled by DHL. A tracking link directing you to the shipper’s portal will be sent to you via email once your order has shipped.
Bergen and DHL?...
All orders will be fulfilled by DHL. A tracking link directing you to the shipper’s portal will be sent to you via email once your order has shipped.
You can sign up for the Dodo Bar Or newsletter at the bottom rght of the homepage. You will receive periodic updates on new styles, events, and restocks. You can unsubscribe at any time by selecting "unsubscribe" at the bottom of any newsletter.
You can contact us through our contact page or email us directly at email@example.com. We will be happy to assist you.
No, we sell online only and strive to create the best possible shopping experience for our customers. However, we also sell through select boutiques and department stores worldwide - please see a list of stores by region here.
In addition to selling directly on our online store, we also sell through select boutiques and department stores worldwide which we screen on a case by case basis. We want to make sure that the Dodo Bar Or brand is a good fit for the companies we work with and that our products are represented well. If you would like more information, please contact us with information about your shop at firstname.lastname@example.org.
Yes, we certainly do. You can purchase Dodo Bar Or Gift Cards here. The gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees and no expiration dates.